At RPG, we know that there are few challenges in the workplace that can be more damaging to the organization than a dispute among employees. How often have you heard: "I wish she was easier to get along with", "I can't function with all the conflict around here." Even worse are the statements that are not being made--those that your customers or clients may be thinking.

Sometimes conflict is visible and nasty. But, even if it isn't verbal the signs are probably there. Some disguised symptoms of conflict in the workplace include:

  • High turnover and increased absenteeism
  • Low morale
  • Dumb mistakes
  • Increase in OSHA, NLRB, EEOC or other grievance activities
  • Sarcastic signs or emails

Mediation is a cost effective, humane and useful way to resolve workplace conflicts. Mediation works because a neutral third party facilitates meetings between the parties, enabling them to stay productive and allowing participants to develop the solutions to their problems before they escalate and involve attorneys, the courts or governmental agencies. Using an outside mediator assures parties a fresh perspective and confidentiality.

EAP services are focused on the mental health of employees. They do not offer conflict resolution expertise. For that you need the help of a dispute resolution professional. For that you need the mediation expertise of the Rose Porterfield Group.

The old saying about fitting a "round peg in a square hole" is still true.

Rose Porterfield Group, Inc.
5944 Luther Lane, Suite 650
Dallas, TX 75225
214.373.6360 FAX